overbook

To tackle this problem, Delta has said it now plans to overbook flights even more.

“We could have sold more tickets, but people were slow to come back to events. People are also purchasing their tickets closer to the event to see how they feel and are trying not to overbook.”

Indiana Health Commissioner Dr. Kristina Box said last week that the wait for an appointment could be extended from three weeks to six weeks or more to ensure the system does not overbook.

“When passengers had to pay change fees and rebooking fees, the airlines were somewhat reluctant to overbook because most passengers would show up for their flight,” she said.

“You can’t just fill up every room. You don’t want to overbook; you want to parallel schedules of cleaning and bringing people in. If we don’t have a clean and safe environment and if we don’t follow many guidelines we would put everyone at risk.”