ombudsperson

“These are people who are flagrantly disregarding the regulations and the rights of the people who are living in these places and causing harm,” said Davies, a former ombudsperson for long-term care in Los Angeles County.

It will also include $2 million for an outside administrator who will process grant applications and help bolster the training and capacity of organizations that receive the money, as well as $500,000 for a program ombudsperson, according to the proposal.

The New Brunswick ombudsperson concluded that patients at Restigouche Hospital Centre in Campbellton were “victims of negligence, abuse and unacceptable treatment.”

British Columbia had to set up a service of rights advisers following the alarming findings of its ombudsperson in 2019.

This week, the company outlined a plan to make sure it doesn’t have similar failures in the future, including improvements to how it tests products before they’re released, the appointment of a “quality ombudsperson,” creation of a customer advisory board, and extending its warranty for certain items, such as its home theater and plug-in speaker products.