DSA

Despite being awarded DSA in September, the 20-year-old from Milton Keynes said she had encountered significant issues including being assigned a guide unfamiliar with the campus layout, uncertainty over the provision of other support services, and being overcharged for her laptop.

DSA is intended to help students with disabilities, long-term health conditions, or mental health issues by covering study-related costs.

She also expressed frustration with the private companies responsible for providing DSA support, saying they were slow to respond, dismissive of her concerns, and lacked adequate training.

She believed the failings of the system undermined the purpose of DSA, which was "designed to bridge the equality gap in education - an education you are paying for - and yet it can't be delivered properly by a government service".

"I'm predicting that DSA will fail," he told the BBC.