caseworker

Others who took less lucrative buyout offers returned to homelessness or had caseworkers steer them to supportive housing.

The councils said it was the second time caseworkers had contacted residents directly to offer targeted financial support.

With her visa due to expire, her caseworkers wrote to her warning her benefits could be stopped, causing her further anxiety.

“I can’t believe I’m getting out,” she told a caseworker over the phone, scanning her clothes hangers, handbags, space heater, and flower pots.

All contained what MoD caseworkers on the resettlement scheme regarded as "credible" evidence of service with the Triples units.