BPA

The BBC told the BPA about the problems with Syston Town Square Car Park because the operator, Euro Car Parks, is one of its members.

The BPA has said it will investigate, including looking at signage and machines.

The move to introduce the panel shows that private parking firms are "serious about raising standards but also making decisive changes to the code when issues arise", BPA chief executive Andrew Pester said.

In June, the BPA and IPC published their own code of practice which is what will be overseen by the new panel.

The BPA said a key priority will be to urgently review Ms Hudson's case, which has been called the five-minute payment rule.